On Friday, September 11, the U.S. Chamber of Commerce, Business Roundtable, ACA International, American Bankers Association, American Financial Services Association, Consumer Bankers Association, Edison Electric Institute, Insights Association, Internet Association, Mortgage Bankers Association, and National Association of Federally-Insured Credit Unions filed an amicus brief in support of the petitioner in Facebook, Inc. v. Noah Duguid, et al.
“Modern businesses must communicate with their customers in a rapid, efficient manner. This isn’t only because businesses want to provide excellent customer service. Customers expect, and even demand, routine
communications like health care appointment reminders, delivery notifications, low-balance alerts, and fraud warnings. Consumers rely on these communications to carry out their responsibilities, organize their financial affairs, and protect their health and safety.
“As it stands, businesses face impossible choices when making these communications, and so customers are deprived of them.”